/* Customer Care Page Styles */

/* Breadcrumb Section */
.breadcrumb-section {
    background: #f8f9fa;
    padding: 15px 0;
    border-bottom: 1px solid #e9ecef;
}

.breadcrumb {
    margin: 0;
    background: none;
    padding: 0;
}

.breadcrumb-item a {
    color: #6c757d;
    text-decoration: none;
    transition: color 0.3s ease;
}

.breadcrumb-item a:hover {
    color: #28a745;
}

.breadcrumb-item.active {
    color: #28a745;
    font-weight: 600;
}

/* Customer Care Hero Section */
.customer-care-hero-section {
    background: linear-gradient(135deg, #28a745 0%, #20c997 100%);
    padding: 2.5rem 0;
    position: relative;
    overflow: hidden;
}

.customer-care-hero-background {
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: linear-gradient(135deg, #28a745 0%, #20c997 100%);
}

.customer-care-hero-pattern {
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background-image:
        radial-gradient(circle at 20% 80%, rgba(255, 255, 255, 0.1) 0%, transparent 50%),
        radial-gradient(circle at 80% 20%, rgba(255, 255, 255, 0.1) 0%, transparent 50%),
        radial-gradient(circle at 40% 40%, rgba(255, 255, 255, 0.05) 0%, transparent 50%);
}

.customer-care-hero-content {
    position: relative;
    z-index: 2;
    color: white;
}

.customer-care-badge {
    display: inline-flex;
    align-items: center;
    gap: 10px;
    background: rgba(255, 255, 255, 0.2);
    padding: 12px 25px;
    border-radius: 50px;
    font-size: 16px;
    font-weight: 600;
    margin-bottom: 25px;
    backdrop-filter: blur(10px);
    border: 1px solid rgba(255, 255, 255, 0.3);
}

.customer-care-badge i {
    font-size: 18px;
}

.customer-care-hero-title {
    font-size: 3.5rem;
    font-weight: 800;
    margin-bottom: 25px;
    line-height: 1.2;
}

.customer-care-hero-title .highlight {
    color: #ffd700;
}

.customer-care-hero-subtitle {
    font-size: 1.3rem;
    line-height: 1.6;
    margin-bottom: 0;
    opacity: 0.95;
}

.customer-care-hero-visual {
    position: relative;
    z-index: 2;
    display: flex;
    justify-content: center;
    align-items: center;
    height: 400px;
}

.support-illustration {
    position: relative;
    width: 300px;
    height: 300px;
    display: flex;
    justify-content: center;
    align-items: center;
}

.support-icon {
    width: 120px;
    height: 120px;
    background: rgba(255, 255, 255, 0.2);
    border-radius: 50%;
    display: flex;
    justify-content: center;
    align-items: center;
    font-size: 50px;
    color: white;
    backdrop-filter: blur(10px);
    border: 2px solid rgba(255, 255, 255, 0.3);
    animation: pulse 2s infinite;
}

.floating-elements {
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
}

.floating-element {
    position: absolute;
    width: 60px;
    height: 60px;
    background: rgba(255, 255, 255, 0.15);
    border-radius: 50%;
    display: flex;
    justify-content: center;
    align-items: center;
    font-size: 24px;
    color: white;
    backdrop-filter: blur(5px);
    border: 1px solid rgba(255, 255, 255, 0.2);
}

.floating-element.element-1 {
    top: 20%;
    left: 10%;
    animation: float 3s ease-in-out infinite;
}

.floating-element.element-2 {
    top: 10%;
    right: 20%;
    animation: float 3s ease-in-out infinite 1s;
}

.floating-element.element-3 {
    bottom: 20%;
    left: 20%;
    animation: float 3s ease-in-out infinite 2s;
}

@keyframes pulse {

    0%,
    100% {
        transform: scale(1);
    }

    50% {
        transform: scale(1.05);
    }
}

@keyframes float {

    0%,
    100% {
        transform: translateY(0px);
    }

    50% {
        transform: translateY(-20px);
    }
}

/* Contact Us Section */
.contact-us-section {
    padding: 80px 0;
    background: #f8f9fa;
}

.contact-form-container {
    background: white;
    border-radius: 20px;
    padding: 50px;
    box-shadow: 0 20px 60px rgba(0, 0, 0, 0.1);
    border: 1px solid #e9ecef;
}

.contact-form-header {
    text-align: center;
    margin-bottom: 40px;
}

.contact-form-title {
    font-size: 2.5rem;
    font-weight: 700;
    color: #2c3e50;
    margin-bottom: 15px;
}

.contact-form-subtitle {
    font-size: 1.1rem;
    color: #6c757d;
    margin: 0;
}

.contact-form {
    max-width: 100%;
}

.contact-form .form-group {
    margin-bottom: 25px;
}

.contact-form .form-label {
    font-weight: 600;
    color: #2c3e50;
    margin-bottom: 8px;
    font-size: 15px;
}

.contact-form .form-control {
    width: 100%;
    padding: 15px 20px;
    border: 2px solid #e9ecef;
    border-radius: 12px;
    font-size: 16px;
    transition: all 0.3s ease;
    background: #fafbfc;
}

.contact-form .form-control:focus {
    outline: none;
    border-color: #28a745;
    background: white;
    box-shadow: 0 0 0 3px rgba(40, 167, 69, 0.1);
}

.contact-form .form-control::placeholder {
    color: #adb5bd;
}

.contact-form select.form-control {
    appearance: none;
    -webkit-appearance: none;
    -moz-appearance: none;
    background-image: url("data:image/svg+xml;charset=UTF-8,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%236c757d' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3e%3cpolyline points='6,9 12,15 18,9'%3e%3c/polyline%3e%3c/svg%3e");
    background-repeat: no-repeat;
    background-position: right 15px center;
    background-size: 16px;
    padding-right: 45px;
    cursor: pointer;
}

.contact-form select.form-control:focus {
    background-image: url("data:image/svg+xml;charset=UTF-8,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2328a745' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3e%3cpolyline points='6,9 12,15 18,9'%3e%3c/polyline%3e%3c/svg%3e");
    background-repeat: no-repeat;
    background-position: right 15px center;
    background-size: 16px;
}

.submit-btn {
    background: linear-gradient(135deg, #28a745, #20c997);
    color: white;
    border: none;
    padding: 18px 40px;
    border-radius: 12px;
    font-size: 16px;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.3s ease;
    display: inline-flex;
    align-items: center;
    gap: 10px;
    box-shadow: 0 8px 25px rgba(40, 167, 69, 0.3);
}

.submit-btn:hover {
    transform: translateY(-2px);
    box-shadow: 0 12px 35px rgba(40, 167, 69, 0.4);
}

.submit-btn i {
    font-size: 18px;
}

/* Contact Details */
.contact-details-container {
    background: white;
    border-radius: 20px;
    padding: 40px;
    box-shadow: 0 20px 60px rgba(0, 0, 0, 0.1);
    border: 1px solid #e9ecef;
    height: fit-content;
    position: sticky;
    top: 100px;
}

.contact-details-header {
    text-align: center;
    margin-bottom: 35px;
}

.contact-details-title {
    font-size: 1.8rem;
    font-weight: 700;
    color: #2c3e50;
    margin-bottom: 10px;
}

.contact-details-subtitle {
    font-size: 1rem;
    color: #6c757d;
    margin: 0;
}

.contact-details-content {
    display: flex;
    flex-direction: column;
    gap: 25px;
}

.contact-detail-item {
    display: flex;
    align-items: flex-start;
    gap: 15px;
    padding: 20px;
    background: #f8f9fa;
    border-radius: 15px;
    transition: all 0.3s ease;
}

.contact-detail-item:hover {
    background: #e9ecef;
    transform: translateY(-2px);
}

.contact-detail-icon {
    width: 50px;
    height: 50px;
    background: linear-gradient(135deg, #28a745, #20c997);
    border-radius: 12px;
    display: flex;
    justify-content: center;
    align-items: center;
    color: white;
    font-size: 20px;
    flex-shrink: 0;
}

.contact-detail-info h4 {
    font-size: 1.1rem;
    font-weight: 600;
    color: #2c3e50;
    margin-bottom: 8px;
}

.contact-detail-info p {
    font-size: 0.95rem;
    color: #6c757d;
    margin: 0;
    line-height: 1.5;
}

/* FAQ Section */
.customer-care-faq-section {
    padding: 80px 0;
    background: white;
}

.customer-care-faq-header {
    text-align: center;
    margin-bottom: 60px;
}

.customer-care-faq-badge {
    display: inline-flex;
    align-items: center;
    gap: 10px;
    background: linear-gradient(135deg, #28a745, #20c997);
    color: white;
    padding: 12px 25px;
    border-radius: 50px;
    font-size: 16px;
    font-weight: 600;
    margin-bottom: 25px;
}

.customer-care-faq-badge i {
    font-size: 18px;
}

.customer-care-faq-title {
    font-size: 2.8rem;
    font-weight: 700;
    color: #2c3e50;
    margin-bottom: 20px;
}

.customer-care-faq-subtitle {
    font-size: 1.2rem;
    color: #6c757d;
    max-width: 600px;
    margin: 0 auto;
    line-height: 1.6;
}

.customer-care-faq-content {
    max-width: 800px;
    margin: 0 auto;
}

.customer-care-faq-items {
    display: flex;
    flex-direction: column;
    gap: 20px;
}

.customer-care-faq-item {
    background: white;
    border: 2px solid #e9ecef;
    border-radius: 15px;
    overflow: hidden;
    transition: all 0.3s ease;
}

.customer-care-faq-item:hover {
    border-color: #28a745;
    box-shadow: 0 8px 25px rgba(40, 167, 69, 0.1);
}

.customer-care-faq-question {
    padding: 25px 30px;
    cursor: pointer;
    display: flex;
    justify-content: space-between;
    align-items: center;
    transition: all 0.3s ease;
}

.customer-care-faq-question:hover {
    background: #f8f9fa;
}

.customer-care-faq-question h4 {
    font-size: 1.2rem;
    font-weight: 600;
    color: #2c3e50;
    margin: 0;
}

.customer-care-faq-icon {
    font-size: 18px;
    color: #28a745;
    transition: transform 0.3s ease;
}

.customer-care-faq-item.active .customer-care-faq-icon {
    transform: rotate(180deg);
}

.customer-care-faq-answer {
    max-height: 0;
    overflow: hidden;
    transition: all 0.3s ease;
}

.customer-care-faq-item.active .customer-care-faq-answer {
    max-height: 200px;
    padding: 0 30px 25px;
}

.customer-care-faq-answer p {
    font-size: 1rem;
    color: #6c757d;
    line-height: 1.6;
    margin: 0;
}

/* Chat Support Section */
.chat-support-section {
    padding: 80px 0;
    background: linear-gradient(135deg, #f8f9fa 0%, #e9ecef 100%);
}

.chat-support-content {
    text-align: center;
}

.chat-support-header {
    margin-bottom: 60px;
}

.chat-support-badge {
    display: inline-flex;
    align-items: center;
    gap: 10px;
    background: linear-gradient(135deg, #28a745, #20c997);
    color: white;
    padding: 12px 25px;
    border-radius: 50px;
    font-size: 16px;
    font-weight: 600;
    margin-bottom: 25px;
}

.chat-support-badge i {
    font-size: 18px;
}

.chat-support-title {
    font-size: 2.8rem;
    font-weight: 700;
    color: #2c3e50;
    margin-bottom: 20px;
}

.chat-support-subtitle {
    font-size: 1.2rem;
    color: #6c757d;
    max-width: 600px;
    margin: 0 auto;
    line-height: 1.6;
}

.chat-support-options {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
    gap: 30px;
    max-width: 1000px;
    margin: 0 auto;
}

.chat-option {
    background: white;
    border-radius: 20px;
    padding: 40px 30px;
    text-align: center;
    box-shadow: 0 15px 40px rgba(0, 0, 0, 0.1);
    border: 2px solid #e9ecef;
    transition: all 0.3s ease;
}

.chat-option:hover {
    border-color: #28a745;
    transform: translateY(-5px);
    box-shadow: 0 20px 50px rgba(40, 167, 69, 0.15);
}

.chat-option-icon {
    width: 80px;
    height: 80px;
    background: linear-gradient(135deg, #28a745, #20c997);
    border-radius: 50%;
    display: flex;
    justify-content: center;
    align-items: center;
    margin: 0 auto 25px;
    color: white;
    font-size: 32px;
}

.chat-option-content h4 {
    font-size: 1.4rem;
    font-weight: 700;
    color: #2c3e50;
    margin-bottom: 15px;
}

.chat-option-content p {
    font-size: 1rem;
    color: #6c757d;
    margin-bottom: 25px;
    line-height: 1.5;
}

.chat-btn {
    background: linear-gradient(135deg, #28a745, #20c997);
    color: white;
    border: none;
    padding: 15px 30px;
    border-radius: 12px;
    font-size: 16px;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.3s ease;
    display: inline-flex;
    align-items: center;
    gap: 10px;
    text-decoration: none;
    box-shadow: 0 8px 25px rgba(40, 167, 69, 0.3);
}

.chat-btn:hover {
    transform: translateY(-2px);
    box-shadow: 0 12px 35px rgba(40, 167, 69, 0.4);
    color: white;
    text-decoration: none;
}

.chat-btn i {
    font-size: 18px;
}


/* Responsive Design */

/* Large Tablets and Small Desktops (992px to 1199px) */
@media (max-width: 1199px) {
    .customer-care-hero-title {
        font-size: 3rem;
    }

    .customer-care-hero-subtitle {
        font-size: 1.2rem;
    }

    .contact-form-container {
        padding: 40px;
    }

    .contact-details-container {
        padding: 35px;
    }
}

/* Tablets (768px to 991px) */
@media (max-width: 991px) {
    .customer-care-hero-section {
        padding: 2rem 0;
    }

    .customer-care-hero-title {
        font-size: 2.5rem;
    }

    .customer-care-hero-subtitle {
        font-size: 1.1rem;
    }

    .contact-form-container {
        padding: 35px;
    }

    .contact-details-container {
        position: static;
        margin-top: 40px;
    }

    .customer-care-faq-title,
    .chat-support-title {
        font-size: 2.5rem;
    }
}

/* Mobile Landscape and Small Tablets (576px to 767px) */
@media (max-width: 767px) {
    .breadcrumb-section {
        padding: 10px 0;
    }

    .breadcrumb {
        font-size: 13px;
    }

    .customer-care-hero-section {
        padding: 1.5rem 0;
    }

    .customer-care-hero-title {
        font-size: 2.2rem;
        margin-bottom: 20px;
    }

    .customer-care-hero-subtitle {
        font-size: 1rem;
        margin-bottom: 30px;
    }

    .contact-us-section {
        padding: 60px 0;
    }

    .contact-form-container {
        padding: 30px 20px;
        border-radius: 15px;
    }

    .contact-form-title {
        font-size: 2rem;
    }

    .contact-form-subtitle {
        font-size: 1rem;
    }

    .contact-form .form-control {
        padding: 12px 15px;
        font-size: 15px;
    }

    .contact-form select.form-control {
        padding-right: 40px;
    }

    .submit-btn {
        padding: 15px 30px;
        font-size: 16px;
    }

    .contact-details-container {
        padding: 30px 20px;
        border-radius: 15px;
    }

    .customer-care-faq-section {
        padding: 60px 0;
    }

    .customer-care-faq-title {
        font-size: 2.2rem;
    }

    .customer-care-faq-subtitle {
        font-size: 1.1rem;
    }

    .customer-care-faq-question {
        padding: 20px 25px;
    }

    .customer-care-faq-question h4 {
        font-size: 1.1rem;
    }

    .customer-care-faq-item.active .customer-care-faq-answer {
        padding: 0 25px 20px;
    }

    .customer-care-faq-answer p {
        font-size: 0.95rem;
    }

    .chat-support-section {
        padding: 60px 0;
    }

    .chat-support-title {
        font-size: 2.2rem;
    }

    .chat-support-subtitle {
        font-size: 1.1rem;
    }

    .chat-support-options {
        grid-template-columns: 1fr;
        gap: 20px;
    }

    .chat-option {
        padding: 30px 25px;
    }

}

/* Mobile Portrait (320px to 575px) */
@media (max-width: 575px) {
    .breadcrumb-section {
        padding: 8px 0;
    }

    .breadcrumb {
        font-size: 12px;
    }

    .customer-care-hero-section {
        padding: 1.2rem 0;
    }

    .customer-care-badge {
        padding: 10px 20px;
        font-size: 14px;
        margin-bottom: 20px;
    }

    .customer-care-badge i {
        font-size: 16px;
    }

    .customer-care-hero-title {
        font-size: 1.8rem;
        margin-bottom: 15px;
        line-height: 1.3;
    }

    .customer-care-hero-subtitle {
        font-size: 0.95rem;
        margin-bottom: 25px;
        line-height: 1.5;
    }

    .contact-us-section {
        padding: 40px 0;
    }

    .contact-form-container {
        padding: 25px 15px;
        border-radius: 12px;
    }

    .contact-form-title {
        font-size: 1.8rem;
        margin-bottom: 10px;
    }

    .contact-form-subtitle {
        font-size: 0.95rem;
    }

    .contact-form .form-label {
        font-size: 14px;
        margin-bottom: 6px;
    }

    .contact-form .form-control {
        padding: 10px 12px;
        font-size: 14px;
        border-radius: 8px;
    }

    .contact-form select.form-control {
        padding-right: 35px;
        background-size: 14px;
        background-position: right 12px center;
    }

    .submit-btn {
        padding: 12px 25px;
        font-size: 14px;
        margin-top: 15px;
    }

    .contact-details-container {
        padding: 25px 15px;
        border-radius: 12px;
    }

    .contact-detail-item {
        padding: 15px;
    }

    .contact-detail-icon {
        width: 40px;
        height: 40px;
        font-size: 16px;
    }

    .contact-detail-info h4 {
        font-size: 1rem;
    }

    .contact-detail-info p {
        font-size: 0.9rem;
    }

    .customer-care-faq-section {
        padding: 40px 0;
    }

    .customer-care-faq-title {
        font-size: 1.8rem;
        margin-bottom: 15px;
    }

    .customer-care-faq-subtitle {
        font-size: 1rem;
    }

    .customer-care-faq-items {
        gap: 15px;
    }

    .customer-care-faq-question {
        padding: 15px 20px;
    }

    .customer-care-faq-question h4 {
        font-size: 1rem;
    }

    .customer-care-faq-icon {
        font-size: 1rem;
    }

    .customer-care-faq-item.active .customer-care-faq-answer {
        padding: 0 20px 15px;
    }

    .customer-care-faq-answer p {
        font-size: 0.9rem;
    }

    .chat-support-section {
        padding: 40px 0;
    }

    .chat-support-title {
        font-size: 1.8rem;
        margin-bottom: 15px;
    }

    .chat-support-subtitle {
        font-size: 1rem;
    }

    .chat-option {
        padding: 25px 20px;
    }

    .chat-option-icon {
        width: 60px;
        height: 60px;
        font-size: 24px;
        margin-bottom: 20px;
    }

    .chat-option-content h4 {
        font-size: 1.2rem;
    }

    .chat-option-content p {
        font-size: 0.95rem;
    }

    .chat-btn {
        padding: 12px 25px;
        font-size: 14px;
    }

}

/* Extra Small Mobile (320px to 375px) */
@media (max-width: 375px) {
    .customer-care-hero-title {
        font-size: 1.6rem;
    }

    .customer-care-hero-subtitle {
        font-size: 0.9rem;
    }

    .contact-form-container {
        padding: 20px 12px;
    }

    .contact-form-title {
        font-size: 1.6rem;
    }

    .contact-form .form-control {
        padding: 8px 10px;
        font-size: 13px;
    }

    .contact-form select.form-control {
        padding-right: 30px;
        background-size: 12px;
        background-position: right 10px center;
    }

    .submit-btn {
        padding: 10px 20px;
        font-size: 13px;
    }

    .customer-care-faq-title,
    .chat-support-title {
        font-size: 1.6rem;
    }

    .customer-care-faq-question {
        padding: 12px 15px;
    }

    .customer-care-faq-question h4 {
        font-size: 0.95rem;
    }

    .customer-care-faq-item.active .customer-care-faq-answer {
        padding: 0 15px 12px;
    }

    .customer-care-faq-answer p {
        font-size: 0.85rem;
    }

    .chat-option {
        padding: 20px 15px;
    }

    .chat-option-icon {
        width: 50px;
        height: 50px;
        font-size: 20px;
    }

    .chat-option-content h4 {
        font-size: 1.1rem;
    }

    .chat-option-content p {
        font-size: 0.9rem;
    }

    .chat-btn {
        padding: 10px 20px;
        font-size: 13px;
    }

}